This FAQ page provides quick answers to common questions from importers, retailers, brand owners, and business partners. For more specific project support, please contact HOLLON directly.
Quick answers to common questions about products, customization, samples, lead time, packaging, and cooperation.
FAQ
What products does HOLLON offer?
HOLLON offers a wide range of filing, organization, and storage products, including expanding files, display books, binders and report covers, document bags, zipper bags and pouches, sheet protectors, index dividers, personal organizers, and desktop & home storage products.
What can be customized?
Customization may include size, material, thickness, texture, color, closure style, pocket configuration, printing, logo, labels, inserts, and packaging solutions depending on the product category.
Can I request samples?
Yes. Sample support is available for product review, material confirmation, and project discussion. Sample arrangements may vary depending on whether the item is standard or customized.
Do you provide private label and custom packaging?
Yes. HOLLON supports private label cooperation and practical packaging solutions, including logo printing, barcode labels, color inserts, hangtags, retail-ready packaging, and export carton marking.
Can you support compliance and certification requirements?
HOLLON places strong importance on product compliance and responsible manufacturing support. We can provide practical coordination related to product requirements, material expectations, and certification reference materials according to project and market needs.
Do you support OEM and ODM projects?
Yes. HOLLON supports both OEM and ODM cooperation, including customization in materials, sizes, colors, structures, logo printing, labels, and packaging based on project requirements.
What is your MOQ?
MOQ depends on product type, specification, and customization requirements. Standard items and customized items may have different MOQ levels, so please contact us for project-based confirmation.
What is the production lead time?
Production lead time depends on product type, order quantity, season, and customization requirements. Our team can provide a more accurate schedule after order details are confirmed.
Do you offer eco-friendly or recycled material options?
Yes. HOLLON continues to develop and apply more responsible material solutions, including selected recycled or eco-friendly options for suitable product lines and customer programs.
How can I contact HOLLON?
You can contact HOLLON through the website inquiry form, email, phone, WhatsApp, or other contact details provided on the Contact Us page. Our team will respond according to your inquiry and project needs.